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A Note from Shelley

VOLUNTEER DAY 2020 AT SANOVAWORKS

By | A Note from Shelley

NEW YORK, (September 10, 2020) –  Shelley Tanner, SanovaWorks CEO/President

Volunteer Day at SanovaWorks is Friday, September 25th

SanovaWorks will be closed on September 25 so that team members are free to participate in Volunteer Day.

Our Team has worked at the Bowery Mission for many years on Volunteer Day. We certainly encourage participation, but more importantly we want everyone to stay safe and healthy.  We created an internal space where team members can share volunteer ideas that are compliant with COVID safety guidelines: e.g. virtual volunteering, pen paling, phone calling, etc. 

We’ve reminded our Team, if they do decide to volunteer in-person, please stay safe by wearing a mask, social distancing by 6 feet where possible, and washing hands thoroughly and regularly.

Phonebanking

Census phonebanking is extremely important and is an opportunity that only comes around every 10 years. This is the NYC census phonebank volunteer page, but I am sure an equivalent exists in most communities.

How to get involved with virtual volunteering

The Idealist shares some great insights here and highlights some established virtual volunteering programs at the United Nations, Red Cross, and Smithsonian Institute.

Letters of Love campaign

Comprehensive Medical Mentoring Program (CMMP) whom we are partnering with on Skin of Color Update Virtual 2020, hosts a Letters of Love campaign on their website. You can send cards with cheerful messages to seniors in senior living centers, and e-cards to children in children’s hospitals.

VolunteerMatch

VolunteerMatch is an organization that matches passion and talent with important causes. They have hundreds of virtual volunteering experiences–something for everyone. They’ve also created a COVID-19 hub specifically for coronavirus volunteer opportunities. Learn about virtual volunteer opportunities here, and visit the COVID-19 hub here.

DoSomething.org

The largest not-for-profit exclusively for young people and social change. View their campaigns.

Volunteer Day 2020 is more important than ever

Volunteer Day this year is more important than ever.  Let’s face it, 2020 has been testing our limits. Volunteer Day is an opportunity for each of us to help make our communities a little brighter, and our world a little better. 

We hope to inspire others to take a day for service.

Shelley Tanner, President / CEO, SanovaWorks

VOTE.

By | A Note from Shelley

NEW YORK, (September 7, 2020) –  Shelley Tanner, SanovaWorks CEO/President

Time to Vote

SanovaWorks will join many other companies and give Election Day as a day off work. It’s time to vote. We encourage our employees to vote and be part of the process. Know what platforms you support, and take the action to make your voice heard through your vote. It’s empowering. And yes, the Presidential elections are of utmost importance, but down ballot races are just as important –so it’s good to know where candidates stand on the issues that are important to everyone; environmental protections, social justice, pandemic response, international relations, and the global and national economies.

Register to Vote

Getting involved in political elections means a bit of research. I’ve tried to include some links that will help you find your way to register to vote in your local, state, and federal elections coming up. 

Vote America

Find answers to common questions about voting in the United States. 

State by State Summary of Voting Leave Statues

Aussie Expat to NYC Resident

I became a US Citizen in 2010. I had been living in NYC for almost ten years and was finally able to obtain citizenship. I celebrated my first 4th of July with my Australian friend and travel mate, Michelle in 1998, way before I decided to move to New York to plant myself firmly and establish my roots in what I thought was the greatest city on Earth.

Here I am now, running a company of empowered employees that think results matter — like I do. 

Cheers,

Shelley

Shelley Tanner, President / CEO, SanovaWorks

SanovaWorks remote work structure allows team members the flexibility for work life balance, which is highly effective in work quality and commitment. 

{ PHOTO | Our First 4th of July  | 1998 | Mission Beach | San Diego } 

 

EFFECTIVE COMMUNICATION IN THE AGE OF COVID-19

By | A Note from Shelley

NEW YORK, (July 22, 2020) –  Shelley Tanner, SanovaWorks CEO/President

The effects of COVID-19 are still manifesting in US households, communities, and markets. The workforce is adjusting to furlough, dismissal, and/or remote worker life. These effects are likely to continue through 2020, and beyond. The long term effects of COVID-19 on the mental health of practitioners and support staff are now part of the conversation and discussion of how we move forward. 

WATCH SAFELY REOPENING SAFELY REOPENING DERM PRACTICES

Whether you are on furlough, updating your resume, or comfortable and confident in your current role, communication in the age of COVID-19 looks different than anytime in our history. We are writing the book on how to manage business during a pandemic. The age of COVID and guidelines about safe distancing certainly have changed work life for many people, not only in the US, but across the globe as well. With adjustments to how we “show-up” for work, many companies have now transitioned to operating remotely. New systems and processes are being created to accommodate remote work and establish safe distancing and protection guidelines. 

READ MENTAL HEALTH IN THE AGE OF COVID19

Effective communication during a global pandemic

Step one for effectively communicating during a global pandemic, make sure you have a good internet provider and a strong connection because you are going to need it. We rely on video conferencing and bandwidth for effective communication more than ever now. If you have connection problems, it’s time to fix them. 

Follow up is essential

Don’t forget to follow up after an interview, a meeting, or a chance encounter with someone in your network. Writing a personal note is essential to remind them of the conversation, to stay at the top of their mind and to stand out from the crowd. You can even go a step further than an email communication with a personal note on a unique one of a kind card. Who does that anymore? You will certainly get someone’s attention with something chosen especially for them. 

READ COMMUNICATING WITH A PERSONAL TOUCH

When and how

If you are adapting to a remote work life during the pandemic, then you need to know the two most important aspects of communication. Working remotely requires clear communication and expectations. Setting up guidelines for when and how to communicate is important.

Signe Philstrand explains, “It’s not productive to be bombarded with IMs and emails throughout the day, and radio silence can leave you wondering if anything is getting accomplished. Set up a clear plan for when you expect to hear from your staff, or colleagues – for instance, a 15-minute touch-base call every morning, emails returned within 24-hours, or maybe a daily end-of-day report from your staff. Pick the ways that your team will communicate and get everyone on the same tools. You don’t want to have to check numerous places for messages. Decide what is communicated by each. Short, occasional messages are best for IMs, while longer messages can be via email – while longer yet should be done in a conversation by video chat.

READ REMOTE WORK AND BENEFITS OF VIDEO CONFERENCE

As we all make the necessary adjustments to type, frequency, and tools, we should remember, that clear communication is the most effective communication. And don’t forget sincerity and a personal touch go a long way.

Be well,

Shelley

COMMUNICATING WITH A PERSONAL TOUCH

By | A Note from Shelley

NEW YORK, (July 3, 2020) –  Shelley Tanner, SanovaWorks CEO/President

Communicating with a personal handwritten note or letter is becoming a thing of the past. Fast paced, emoji packed, short text and acronym driven digital communications are the current trends in getting your message out. I’m all for staying current and riding the waves of progress; however, I believe that a personal touch goes a long way. 

Personal and handwritten or unique one of a kind cards 

Either a personal handwritten note with a thoughtful message or a one-of-a-kind card, conveys a wish to cultivate a deeper more meaningful relationship. There are certain types of communications we all know require a more personal touch. Invitations to special events, birthdays, anniversaries, graduation wishes, condolences and messages of sympathy, all require a personal message, from the giver to the receiver. The time and effort taken, in these particular types of communications are always self-evident. 

In my leadership role at SanovaWorks, I am consistently impressed with short meaningful communications from peers, team members, interviewees, and others that I interact with. When they follow up on a meeting, conversation, or interview, with a personal communication that recalls something we spoke of, a promise to reconnect, or just a simple note to check in and say” hi, how are things?”, I experience the value in cultivating that relationship. 

Meet Erika Burnett, CEO & Creative Designer A Single Suggestion

A Philadelphia entrepreneur, Erika is the CEO and Creative Designer at A Single Suggestion. Erika creates handcrafted cards for people who love to make others feel special. 

“A couple years into running the business, I found out that creating cards was relative to my passion for making others feel special and giving their heart something to remember. In other words, I want others to feel, like I feel when someone does something special for me.” – Erika Burnett

Erika’s mission “to rekindle person-to-person intimacy through handwritten notes, one card at a time” is a true inspiration, especially considering the current state of affairs, the need for social distancing and wearing masks. We may need to adjust our styles of communicating now and in the future, but one constant is that the impact of a personal message or note is immeasurable. It’s actually a gift that keeps on giving. Every time you write a sincere, personal communication, in whatever medium you choose, it’s guaranteed to have a positive impact on the receiver. 

Follow Erika and learn more about A Single Suggestion

TWITTER @ASingleSuggest

INSTAGRAM @a_single_suggestion

FACEBOOK.com/ASingleSuggestion

JUNETEENTH

By | A Note from Shelley

NEW YORK, (June 15, 2020) –  Shelley Tanner, SanovaWorks CEO/President

In the wake of the recent murder of George Floyd, and the swell of the social justice movement Black Lives Matter, we are witnessing a watershed moment in time. Things are changing. People are, finally, paying attention. Statues are coming down and confederate flags are banned in the very environment they once flew proudly. Symbols of racism, oppression and hundreds of years of suffering; they are no longer welcome in the “land of the free.”

Many people agree that these actions are welcome — and long overdue. Other steps are being taken to properly acknowledge the history of Black Americans in this country. It’s the right direction, but still a long way to go. Reform and change are necessary, when progress is to be achieved. 

BLACK LIVES MATTER, A MESSAGE FROM OUR CEO

Juneteenth

Juneteenth, also known as Freedom Day, Jubilee Day, and Cel-Liberation Day, is an American holiday celebrated annually on June 19, which is commemorated as African Americans’ Independence Day. This pivotal year marks the 155th anniversary of the end of slavery in the United States in 1865.

“June 19th is the anniversary of the reading of the Emancipation Proclamation to enslaved African Americans in Texas, the last Confederate State to have the proclamation announced. It commemorates June 19, 1865, when Union general Gordon Granger read federal orders in Galveston, Texas, that all previously enslaved people in Texas were free. Although the Emancipation Proclamation had formally freed them almost two and a half years earlier, and the American Civil War had largely ended with the defeat of the Confederate States in April, Texas was the most remote of the slave states, with a low presence of Union troops, so enforcement of the proclamation had been slow and inconsistent.” Wikipedia

Currently, forty-seven of fifty US states recognize 6/19 as Juneteenth, either in the form of a state holiday, ceremonial holiday, or a day of observance. As we have seen these past weeks, change is happening, so we can expect the other states to fall in line with this recognition that is long overdue.

This year and every year going forward, SanovaWorks and its affiliates will acknowledge Juneteenth as a company wide holiday. SanovaWorks isn’t the first company or organization to commemorate Juneteenth, but we hope to inspire other businesses in Dermatology and other professional communities to follow suit.

Juneteenth Celebrations

Johnson House is holding a Virtual Juneteenth Celebration

Johnson House is of historical significance because it was a stop on the Underground Railroad that functioned to transport runaway slaves from the South to the North where they could be free. Harriett Tubman, an Abolitionist, is reported to have visited the Johnson House.

Food for the Body, Food for the Soul

Black Heritage Trail New Hampshire

Live Streamed Cooking Demonstration, African Drumming Live Streamed from the Portsmouth African Burying Ground, A Virtual Concert, & A Virtual Community Dialogue Featuring Special Guest Adrian Miller

I encourage you to do a search to find a Juneteenth Day celebration that inspires you to take part.

As I personally take a very long pause and acknowledge my own privilege and lack of awareness, in this age of radical and needed change, I encourage my Team, and anyone reading this, and anyone I encounter, to celebrate and acknowledge Juneteenth, a profound day, inspiring hope, and reflection.

Shelley Tanner
President/CEO

Resources

Juneteenth.com

Wikipedia

Emancipation Proclamation 

BLACK LIVES MATTER | A MESSAGE FROM OUR CEO

By | A Note from Shelley

NEW YORK, (June 3, 2020) –  Shelley Tanner, SanovaWorks CEO/President

The below was sent to the employees of SanovaWorks.

This is an issue we should all be aware of, we should all be engaged in, and we should all be actively fighting together against for a solution. Each company, as a collective of humans, has a responsibility to do everything we can to protect our fellow humans and ensure that we all have access to the things we hold dear. We cannot stand by knowing that our fellow Americans are being targeted unjustly from all angles.

On the heels of the global and national devastation of the coronavirus pandemic, we are witness to the glaring evidence of an epidemic that has existed for hundreds of years in the USA, and that is the systematic racism and injustice against black Americans. The devastation that results from this affects lives in literally every facet: education, careers, health, families, finances, safety, etc.

The pandemic unveiled in clear numbers the disparity between black and white communities in this country, where only 13% of the population are African American, yet represent 23% of the deaths. In some states, like Georgia, African Americans make up little more than 30% of the population, yet almost 50% of deaths are from within this group.

On May 25th this year George Floyd, a black man from Minneapolis who is also a brother, a cousin, a nephew, a friend, a boyfriend, a son, and a fellow human, was murdered in a horrific incident that has reinvigorated people to stand up and say that this is not acceptable, spurring the nationwide protests that are not only just, but also necessary to demand change for a reality that has been accepted through complacency and inaction.

What can we do?

I, for one, have not done nearly enough and in this I am and have been the problem.

For our employees who are impacted by this, we need to support you. As a team and your friends we are here to back you up.

If you don’t already know how you can personally help, I hope you will take the time to learn what we can all be doing at this time to be a part of the solution. You might feel helpless or overwhelmed by this matter, and feel like there is nothing you can do, but this is part of the problem. Doing nothing is a choice and an action. The support we show for one another matters. One of my friends sent me this article on the weekend, for which I was extremely grateful, as it outlines many things we can all be doing for racial justice.

READ What White People Can do for Racial Justice

President Barack Obama

On June 1, President Obama published an article on how he believes we can use what is happening now as a turning point for real change that is definitely worth the read. In this article there is a link to a very detailed report and toolkit developed while he was in office by the Leadership Conference on Civil and Human Rights, along with a dedicated site of resources and organizations to learn about and get involved with.

READ How to Make this Moment The Turning Point for Real Change

Grassroots Organizations

Below is a list of grassroots organizations supporting this cause. I have personally donated, and I encourage you all to consider doing the same. There are many more that I have read about and perhaps that speak to you more personally. I encourage you to look up some of these groups and read about what they are doing.

https://minnesotafreedomfund.org/

https://www.blackvisionsmn.org/

https://www.reclaimtheblock.org/home

https://www.northstarhealthcollective.org/

On Wednesday June 3rd

We as a company will take a moment of silence at 1:30pm ET to reflect on these injustices, and how we personally might help. I would like us all to pause together and show solidarity. For those who choose to sit on their own, know we are with you.

Going forward

I am committed to ensuring that this is not the end of the conversation for SanovaWorks. We are committed to increasing our network and recruiting to include a bigger pool of qualified candidates of color and expanding leadership roles to Black candidates. Stay tuned for more information and please get in touch with me directly if you have thoughts on this. I welcome all ideas and feedback.

And finally. To ALL of our friends of color: know that we see you, we appreciate you, and we will do everything we can to support you.

Shelley N. Tanner
President/CEO

@NAACP on Instagram

Letter to State & Local Representatives – Share by SanovaWorks Team Member, Lindsay O’Connor.

MENTAL HEALTH IN THE AGE OF COVID-19

By | A Note from Shelley

NEW YORK, (May 26, 2020) –  – Shelley Tanner, SanovaWorks CEO/President

Everything has changed; and it will never be the same. How we adapt and move on will determine many things about our future personal, and professional lives. SanovaWorks has been a 100% remote company for many years now. While many things about our focus and priorities have changed, the thing that hasn’t changed is our adaptability and our success with a flexible and remote work culture.

See our Diary of a Remote Company Series

Now that we are well into month three of social distancing and quarantine guidelines, the physical and mental impact of the worry, and anxiety, are being felt across our industry and many others. Companies are responding with increased internal support, and available resources for their employees. In the uncertain world we currently live in, mental health is a major concern for many people. With all the added worries, and concerns of financial, and physical health, you have a recipe for mental and physical suffering, in the form of stress. 

SanovaWorks and the Mental Health Support Plan

Managing stress in healthy ways is an ongoing conversation at SanovaWorks. We have implemented several initiatives that offer tools that are designed to reduce stress and give our Team time to recoup, so they are never feeling that work is too much for them to handle, with all that life is demanding, right now. 

Guided Meditation – SanovaWorks offers guided and recorded meditations for use by all teams at all times.

Mental Health Day – SanovaWorks closed the company for a day in May and will close for a day in June. It really meant so much to our Team to be able to turn off their notifications, not have to check email, and just relax and properly rejuvenate. 

COVID -19 Resources – SanovaWorks provided a resource document with a variety of links and information for adults and parents and we also made sure our team knew to where to look for their local resources.  

Flexible scheduling – We already have a very flexible culture for schedules. Our Team isn’t bound by a 9 – 5 routine, however we moved meeting schedules to ensure that all people who had a restricted schedule because of COVID-19 were able to work around their specific needs.

Giving back to the dermatology community

In response to COVID – 19 the Journal of Drugs in Dermatology (JDD) in partnership with SanovaWorks, Derm In-Review, Next Steps in Derm, ODAC and Skin of Color Update, hosted two webinars that are specific to the topic of mental health. 

COVID-19: The Invisible Impact on Dermatologists and Dermatology Practices

COVID-19: The Invisible Impact on Team Members  

The Invisible Impact on Dermatologists and Dermatology Practices was moderated by Richard G. Fried, MD, PhD (Board Certified Dermatologist & Clinical Psychologist, Clinical Director, Yardley Dermatology Associates); and included panelists Evan Rieder, MD (Board Certified Dermatologist & Psychiatrist, NYU Langone Health); Paul Jarrod Frank, MD (Chief Medical Officer & Founder, PFRANKMD), and Melissa Kanchanapoomi Levin, MD (Founder, Entière Dermatology).

As Dr. Fried explained COVID – 19 is having an invisible impact, “[the] invisible virus, visible virus, the invisible impact. It’s almost an ironic thing that COVID – 19 is so invisible yet stepping into [NYC] or other major cities throughout the states and beyond, it’s quite visible– invisible virus but stepping into the psyche and into the functional status of some many clinicians– it’s invisible, but very very visible.”

Dr. Evan Rieder, Board Certified Dermatologist & Psychiatrist, NYU Langone Health gave the following tips along with insight and encouragement to our audience.

If you are stressed out : 

  1. Dedicate time to worry – 20 minutes a day, and start a worry journal.
  2. Limit exposure to things that increase worry, example, limit news, certain people and social media and other triggers.
  3. Identify productive vs unproductive worry, i.e, what you can change and what you can’t change – paying a bill vs. the nature of the corona virus, what’s happening to economy who is wearing a mask. 
  4. Try not to compare yourself to others – hard to do, limit stressors like social media that foster comparison.
  5. Exercise
  6. Limit sugar and caffeine
  7. Slow down your breathing
  8. Practice mindfulness, and meditation
  9. Pilates or yoga
  10. Aroma therapy or a simple skin care experience of mindfulness

Other ways to free your mind of anxieties and unproductive worries are apps like Insight timer, and others that use guided imagery to lead the user to experience the beach, mountains or wherever you like. 

A unique and sobering perspective from our Derm community

Dr. Paul Jarrod Frank, Chief Medical Officer & Founder, PFRANKMD shared his tips for our listeners. Dr. Frank contracted and recovered from COVID – 19. His experience and unique perspective, and insight were a sobering addition to the panel. Dr. Frank’s advice to people listening was to always appreciate and focus on your teams. “It’s important to streamline your practice.” and build emotional slack and protection for yourself. Keep more money in the bank and have team leaders. 

What’s your silver lining?

Each experience of adversity is an opportunity to find a silver lining. Regarding COVID – 19, Dr. Frank stated that streamlining of patient care with no over booking, and no crowed waiting rooms is definitely a positive result.

Dr. Melissa Kanchanapoomi Levin, Founder, Entière Dermatology in New York City had to shut down her new practice due to COVID – 19. Dr. Levin shared her thoughts on the positive impact that COVID – 19 has had on the environment, sustainability, and the resultant ‘slowing down’ that has occurred across the world. 

My silver lining

My personal silver lining is an increased feeling of gratitude for all of Team Sanova. Our Team has risen to the occasion. While I know that our small company has felt the personal and professional impact of COVID – 19, I also witness the level of resiliency that each Team member exhibits. I’m proud to lead this team.

Shelley Tanner,

CEO/President SanovaWorks

Watch both webinars 

COVID-19: The Invisible Impact on Dermatologists and Dermatology Practices 

COVID-19: The Invisible Impact on Team Members  

RESOURCES

ALL JDD COVID -19 WEBINARS

RESOURCES FOR ADULTS/PARENTS

GOOD LUCK ON YOUR NEW ADVENTURE

By | A Note from Shelley

NEW YORK, (May 12, 2020) – Shelley Tanner, SanovaWorks CEO/President

FROM ALL US AT TEAM SANOVA

It’s always difficult to say goodbye to a coworker and friend. Janel Doyle, you will be greatly missed, and we wish you much happiness in your new venture. Janel embodies the ability to balance professionalism with fun. These two traits are evident in all that Janel does. She is a wonderful advocate for clients, representing their needs and wishes across our entire organization, and has been a pillar of strength for the brands she represents. 

Janel was so good at her job she was hired twice for it! 

Janel is a rare individual who takes every goal and challenge head-on. She is a skilled sales professional and has shown the dermatology client community all the things that ODAC, SOCU and SanovaWorks accomplishes or plans to accomplish. 

Over the years, Janel has developed and maintained close relationships with our clients. Each year, growing those relationships stronger and deeper. She is very engaging and talented. We have watched her deal with some very difficult situations. Throughout all, she was able to maintain the highest level of industry trust, evident through repeat and increased business.  

[Janel] the passion and enthusiasm you bring to every project is palpable! Wishing you lots of luck and happiness in your new adventure! 

The thing that stands out about Janel Doyle the most is her strong professional demeanor – her ability to stay smooth, level-headed, and polished at all times, even in the stressful setting of a conference. Her sales ability and how well she connects with clients is really her claim to fame, and her new team is lucky to get her! 

Janel will be missed at SanovaWorks.

Shelley Tanner, CEO / President, SanovaWorks

DERMATOLOGY INDUSTRY JOINS FIGHT AGAINST COVID-19

By | A Note from Shelley

NEW YORK, (May 7, 2020) –  – Shelley Tanner, SanovaWorks CEO/President

COVID-19 continues to be a major pandemic which is changing they way we live and work. Our company, SanovaWorks, is responding by hosting webinars and sharing what a working at remote company is like from an employee’s point of view.

Additionally, companies in the dermatology industry are playing a role in the fight against COVID-19. From researching possible treatments and vaccines to modifying production lines for essential products, the following is a listing of dermatology companies and their COVID-19 efforts. Read more about each individual companies efforts at Dermatology Industry Joins Fight Against COVID-19 on Next Steps in Derm.

As we continue to fight the pandemic together by social distancing, washing our hands, and staying home, we can all  be grateful for the front line workers who we can all agree, are doing the hardest and most compassionate jobs in the world right now. Thank you for your selfless and tireless work to care for the sick and dying.

Best wishes to everyone. Stay safe and healthy.

Shelley Tanner